// HR & PEOPLE RISK
Duty of care connectivity
for travelling &
lone workers.
SureSIM gives HR & People Risk teams the connectivity platform to support meeting their duty of care – for travellers, lone workers, and field-based employees. Real-time visibility.
ISO
31030 ready
200+
Destinations covered
24/7
Enterprise Support (optional)
PEOPLE RISK TEAMS AT
•Healthcare •NGOs & Charities •Energy & Utilities •Construction •Professional Services
// THE PROBLEM
Standard mobile plans
don't cover duty of care.
When your people are abroad or working in the field, HR and People Risk teams need more than a phone number. You need to know they’re reachable – and provably so.
RISK_001
CRITICAL
Safety risk - zero visibility
Field workers and travellers in remote or high-risk areas often lose connectivity with no way for the business to know. If something goes wrong, there’s no way to reach them or confirm they’re safe – and no audit trail to evidence your response.
“We had a lone worker lose signal for 6 hours. We had no way of knowing if they were safe.”
RISK_002
HIGH
Legal exposure - ISO 31030
ISO 31030 requires organisations to identify, assess and mitigate travel risk. If your travellers lose connectivity in a high-risk territory, you cannot demonstrate you met your duty of care obligation – or that you even knew about it.
“Our travel risk policy says we must be able to reach employees in an emergency. We couldn’t.”
RISK_003
MEDIUM
Personal expense claims
When staff travel on personal plans or pay-as-you-go roaming, costs accumulate that the business either absorbs at month end or asks employees to expense – creating financial friction, compliance gaps, and no central visibility.
“Employees were using personal data abroad and submitting expenses. It was a compliance nightmare.”
// WHAT HR GETS
Not a telecoms product.
A people protection platform.
SureSIM gives HR teams the visibility and evidence they need to protect employees and prove duty of care.
Pre-departure provisioning
IT pushes the SureSIM eSIM profile to the employee’s device before they travel. No physical SIM, no setup at the airport, no relying on local carriers.
SureSIM Global
Always-on
ISO 31030 evidence trail
Real-time visibility of connectivity status – country, active network, usage history – so you can demonstrate contact capability throughout every journey.
ISO 31030
Live View
Global coverage - 200+ destinations
Multi-network eSIM automatically connects to a local network across 200+ destinations. No manual setup, no local SIM hunt, no relying on a single carrier.
200+ destinations
450+ networks
Avoid expense claims
All data routes through a company-managed plan. Employees travel without having to submit personal expense claims when they return.
Reduced paperwork
Business billing
Duty of care reporting
Live View gives HR teams real-time usage data, network logs, and 30-day activity history per user – so you always know who’s connected, where, and on which network
Per-trip reports
Exportable
HR-led provisioning
HR can trigger eSIM provisioning directly from the portal without involving IT. Activate a profile before an employee boards the plane – in seconds.
HR self-serve
OTA push
“The ability to deploy over the air, test connectivity before travel and ensure mobile service on arrival has been especially valuable.
Justin O’Sullivan
Communications Service Manager
Mitsubishi Corporation
Communications Service Manager
Mitsubishi Corporation
TRUSTED ACROSS
Healthcare
Energy & Utilities
Construction
NGOs & Charities
Professional Services
Manufacturing
Healthcare
Energy & Utilities
Construction
NGOs & Charities
Professional Services
Manufacturing
// ISO 31030 COMPLIANCE
Travel risk management
starts with connectivity.
ISO 31030 requires organisations to implement controls to keep travelling employees safe. SureSIM supports the connectivity layer of your travel risk framework – giving HR and Risk teams the visibility they need to demonstrate duty of care.
Pre-travel risk assessment support
Before travel, IT can test and confirm the eSIM is active and correctly configured so there’s no risk of employees going dark the moment they land.
In-travel monitoring & communication
Near real-time connectivity status for all travelling employees. HR can see who is reachable and who is not – continuously.
Backup Connectivity
SureSIM sits permanently on the device as a back-up SIM. If their primary network fails, SureSIM is still active – keeping them reachable when it matters most.
Audit trail for governance & insurance
Timestamped connectivity records provide evidence that your organisation maintained the capability to contact and support employees throughout every journey.
SIM Disabled
Admin
28-03-2026 17:42:11
Admin
28-03-2026 17:42:11
Premium Zone Barred
Admin
21-03-2026 14:02:28
Admin
21-03-2026 14:02:28
SIM Disabled
Admin
10-03-2026 22:48:00
Admin
10-03-2026 22:48:00
SIM Enabled
James Whitfield
01-04-2026 09:14:02
James Whitfield
01-04-2026 09:14:02
SIM Unbarred
James Whitfield
22-03-2026 08:55:30
James Whitfield
22-03-2026 08:55:30
Profile Changed
James Whitfield
15-03-2026 11:31:24
James Whitfield
15-03-2026 11:31:24
// THE PRODUCTS
Two products.
Both relevant to HR.
Depending on your workforce mix, one or both SureSIM products may apply – all managed from the same portal by IT.
SURESIM GLOBAL
Travel Data eSIM
For employees who travel internationally on business. Automatically switches to a network on arrival, keeps costs controlled, and gives HR real-time visibility throughout the trip.
→ 200+ destinations covered
→ Automatic network selection
→ Business-managed billing
→ Real-time HR visibility
Learn more →
SURESIM IOT
Connected Device eSIM
For fieldworkers, engineers and mobile teams using tablets, ruggedised devices, routers and IoT hardware. Multi-network connectivity keeps devices online across the UK and internationally.
→ Safety device connectivity
→ Tablets & ruggedised devices
→ IoT & connected hardware
→ Centralised management
Learn more →
// AWARD WINNER
Best eSIM Provider
MIA 2026 – recognised for enterprise-grade eSIM connectivity
// AWARD WINNER
Best eSIM Deployment & Innovation
MNA 2026 – recognised for innovation in eSIM deployment
// AWARD WINNER
Enterprise IoT eSIM Service of the Year
MNA 2025 – recognised for innovation in eSIM enterprise connectivity
// BOOK A DISCOVERY CALL
Your people deserve
better coverage.
See how SureSIM helps HR & People Risk teams evidence duty of care, protect lone workers, and eliminate personal roaming expenses – in a 30-minute HR-focused walkthrough.