MIA 2026 – recognised for enterprise-grade eSIM connectivity
// AWARD WINNER
Best eSIM Deployment & Innovation
MNA 2026 – recognised for innovation in eSIM deployment
// AWARD WINNER
Enterprise IoT eSIM Service of the Year
MNA 2025 – recognised for innovation in eSIM enterprise connectivity
TRUSTED ACROSS
Legal & professional services
Financial services
Transport & logistics
Healthcare
NGOs & charities
Manufacturing
// Why The Gap Exists
Participation is the weakest link in every TRM programme.
Most TRM platforms were built on an assumption that hasn’t aged well: that travellers will engage when you need them to. In practice, check-in participation rarely exceeds 20% – and GPS permissions are the first thing declined.
01
Check-in participation
Typically below 20%. Most travellers never open the app at all, leaving risk managers without reliable location data for the majority of every trip.
02
GPS routinely declined
Travellers routinely decline or disable GPS permissions for privacy and battery reasons. The data gap is widest exactly where perceived intrusion is highest.
03
Connectivity loss = dark
When a traveller’s SIM drops, your platform loses all visibility. In a critical incident, the inability to distinguish “phone off” from “traveller in difficulty” costs response time.
04
IP geolocation unreliable
VPNs and IP registration errors routinely mislocate travellers by entire countries – not a credible data source for ISO 31030 audit trails or mass-casualty incident response.
SureSIM fills that gap at the network layer. Passive, network-generated location data – no app open, no GPS permission, no check-in. The missing layer is there whether the traveller thinks about it or not.
// How The Missing Layer Works
Four steps.
Zero traveller actions.
The SureSIM eSIM sits alongside the traveller’s home, corporate or personal (BYOD) SIM. Every cell tower registration – even in back-up mode – generates a location event that flows automatically into your platform.
eSIM registers on tower
Sits alongside the home, corporate or personal (BYOD) SIM. Generates network events passively in near real-time – even in back-up mode.
Event processed
Country, network, last access time and optional city/district-level location. Stored securely in the SureSIM platform.
Webhook push
Destination changes, country arrivals and extended-offline signals pushed automatically via webhook or REST API.
Your platform acts
Correlate with itineraries, trigger welfare workflows, reach travellers, produce ISO 31030 audit trails.
// Why It's Different
The layer that works regardless of what your traveller does.
Network-generated data is there regardless of whether the traveller opens an app, grants a permission, or remembers to check in.
Traveller action required
Yes
Works with GPS disabled
No
Spoof & error resistant
Partial
Typical traveller coverage
Low – often declined
Welfare signal when offline
No
ISO 31030 audit trail
Partial
Traveller action required
Yes
Works with GPS disabled
No
Spoof & error resistant
Yes
Typical traveller coverage
Below 20%
Welfare signal when offline
No
ISO 31030 audit trail
Partial
Traveller action required
No
Works with GPS disabled
Yes
Spoof & error resistant
No – VPNs mislocate
Typical traveller coverage
Patchy / unreliable
Welfare signal when offline
No
ISO 31030 audit trail
No
Traveller action required
No – fully passive
Works with GPS disabled
Yes
Spoof & error resistant
Yes – network generated
Typical traveller coverage
Every time a device connects
Welfare signal when offline
Yes – extended-offline alerts
ISO 31030 audit trail
Yes – network-verified
Capability
Traveller action required
Works with GPS disabled
Spoof & error resistant
Typical traveller coverage
Welfare signal when offline
ISO 31030 audit trail
App GPS
Yes
No
Partial
Low – often declined
No
Partial
Check-in
Yes
No
Yes
Below 20%
No
Partial
IP geolocation
No
Yes
No – VPNs mislocate
Patchy / unreliable
No
No
SureSIM
No – fully passive
Yes
Yes – network generated
Every time a device connects
Yes – extended-offline alerts
Yes – network-verified
// How It Fits
Your platform stays front and centre. SureSIM sits underneath.
Not a competing app. Not a parallel dashboard. The connectivity and location data layer that feeds your platform – invisible to the traveller, invaluable to the risk manager.
Your TRM Platform
Traveller itineraries & risk ratings
Traveller app & risk manager portal
24/7 assistance & incident response
ISO 31030 programme management
The missing layer – SureSIM
Global back-up eSIM · 450+ networks
SureSIM Location Awareness
Webhook / REST API data feed
Extended-offline welfare signals
Your platform. Your brand. Your client relationship. SureSIM fills the missing layer – so your risk managers see what they’ve always been missing.
// What It Unlocks
Things your platform couldn't do before the missing layer was there.
Once the layer is in place, your risk managers get signals that participation-dependent data never delivered.
Itinerary correlation
Flag deviations from plan – passively, without check-ins.
Destination change alerts
Automatic notification on country arrival or entry to a higher-risk region.
Extended-offline alerting
Connectivity loss becomes a welfare signal in high-risk zones.
Mass casualty response
Identify affected travellers instantly. Reach them via data channel before SMS relay delays.
ISO 31030 audit trail
Network-verified, timestamped – regardless of traveller participation.
Premium programme tier
Package the missing layer as a billable tier within your duty-of-care proposition.
Privacy by design. Cell-tower level only – not GPS. No continuous trail. Consent-based per programme or individual. Designed to be answerable with “this helps you”, never “this watches you.”
// Commercial Model
Two ways to add the missing layer. One recurring revenue stream.
Choose the commercial model that fits your client relationships.
Referral
Leverage our brand & support
You introduce the client. SureSIM contracts directly – all service, support and billing handled. You stay focused on risk management.
Add the missing layer without additional service obligations.
Bill-through
Contract under your brand
You contract under your existing enterprise MSA. SureSIM powers the service and provides platform and connectivity support behind the scenes.
Embed as a white-label layer within your managed service.
Included on both models
Webhook location awareness feed at no charge
Recurring revenue share on all SureSIM services
Zero infrastructure or set-up charges
Joint marketing support and training
Joint marketing support and training
Webhook integration scoped jointly – H2 2026
“The ability to deploy over the air, test connectivity before travel and ensure mobile service on arrival has been especially valuable.
Justin O’Sullivan Communications Service Manager Mitsubishi Corporation
TRUSTED ACROSS Healthcare Energy & Utilities Construction NGOs & Charities Professional Services Manufacturing
Ready to fill the missing layer?
Book a partner discovery call. We’ll show you exactly what it looks like inside your platform from day one.